Effective Date: 02/01/2026

Medlin-Davis Cleaners (“Medlin-Davis,” “we,” “our,” or “us”) offers SMS/text messaging services to provide service updates, account notifications, appointment reminders, pickup and delivery coordination, and occasional promotional communications. By opting in to receive text messages from Medlin-Davis Cleaners, you agree to the following terms.

Program Description
When you provide your mobile number and opt in, you consent to receive recurring automated and non-automated text messages from Medlin-Davis Cleaners regarding your account, order status, service updates, reminders, and limited promotional offers. Messaging may be sent using an automated platform such as Twilio.

Message Frequency
Message frequency will vary depending on your interactions with us, your service activity, and promotional campaigns. You may receive multiple messages per month depending on usage.

Consent
By opting in, you confirm that you are the authorized user of the mobile number provided and that you consent to receive text messages from Medlin-Davis Cleaners. Consent to receive marketing messages is not a condition of purchasing goods or services.

Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

For assistance, reply HELP or contact us directly at:
Medlin-Davis Cleaners
(919) 828-0578
office@medlindavis.com
2021 Smallwood Drive
Raleigh, NC 27605

Message and Data Rates
Message and data rates may apply based on your wireless carrier plan. Medlin-Davis Cleaners is not responsible for any messaging or data charges incurred.

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to participate in our SMS program.

Privacy
Your privacy is important to us. Information collected in connection with our SMS program is subject to our Privacy Policy, available at: [Insert URL to Privacy Policy]. We do not sell your mobile information to third parties. Your information will only be used to deliver requested services and communications.

Supported Carriers
Our SMS program is supported by most major U.S. carriers. However, we do not guarantee that messages will be delivered and are not responsible for delayed or undelivered messages.

Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updates will be posted on our website with a revised effective date.

Contact Information
If you have any questions regarding these SMS Terms of Service, please contact:

Medlin-Davis Cleaners
2021 Smallwood Drive
North Carolina
Phone: (919) 828.7254
Email: office@medlindavis.com